Tech support

Fin damage - How to repair
General Assist Customer Information Condenser Fin Damage How to assess and straighten bent fins on an outdoor unit Understanding the condenser coil an...
Wed, 29 Jul, 2026 at 2:55 PM
ASTH24KMTE - Victorian model for VEU
Lifestyle Range ASTH24KMTE - Victorian Model for VEU 7.1 kW reverse-cycle wall-mounted system approved for the Victorian Energy Upgrades program The S...
Wed, 29 Jul, 2026 at 2:58 PM
VEU Approved models
General Assist Product Reference Victorian Energy Upgrades (VEU) Approved Models Fujitsu air conditioning models listed as approved Model list reviewe...
Wed, 29 Jul, 2026 at 2:59 PM
Wi-Fi Ducted Controller Compatibility with Older Fujitsu Model
General Assist Product Compatibility Wi-Fi Ducted Controller Compatibility with Older Fujitsu Models Important information about connecting current Wi-...
Wed, 29 Jul, 2026 at 2:59 PM
Why Does My Outdoor Unit Leak Water in Cooling Mode?
General Assist Customer Support Why Does My Outdoor Unit Leak Water in Cooling Mode? Understanding normal condensation and when water may indicate a pr...
Wed, 29 Jul, 2026 at 3:00 PM
Water Leaking from Outdoor Unit
General Assist Customer Information Water Draining from the Outdoor Unit Why water may appear beneath an air conditioner and when a drain connection ma...
Wed, 29 Jul, 2026 at 3:03 PM
Service Monitoring tool UTY-ASSXZ1 - How to guide
General Assist Technical Reference AIRSTAGE Service Monitor Tool UTY-ASSXZ1 Setup, connection, monitoring, recording and data analysis guide For compa...
Wed, 29 Jul, 2026 at 3:04 PM
MyAnywair – LED Status Reference Guide
General Assist Technical Reference MyAnywair - LED Status Reference Guide Wi-Fi setup, infrared learning and normal operating indications Use the LED ...
Wed, 29 Jul, 2026 at 3:04 PM
Resetting the Anywair next device
General Assist Technical Reference Resetting a myanywAiR NEXT Device Factory reset, hardware reset and re-pairing procedure Use this process when remo...
Wed, 29 Jul, 2026 at 3:07 PM
myanywAIR NEXT Setup Instructions
GENERAL Assist Customer Guide myanywAiR NEXT Setup Instructions Connect a compatible Fujitsu air conditioner to the myanywAiR NEXT app Follow the step...
Wed, 29 Jul, 2026 at 3:14 PM