General Assist Technical Reference
Resetting a myanywAiR NEXT Device
Factory reset, hardware reset and re-pairing procedure
Use this process when removing a device from an existing account or preparing it for setup as a new device.
A complete reset requires two separate actions: first remove the device from the myanywAiR NEXT app, then reset the physical Wi-Fi module. Completing only one of these steps may prevent the device from being added to another account or location.
Before you begin: Confirm that the device is powered, the myanywAiR NEXT app is installed, and you can access the account currently linked to the device.
1. Remove the device from the app
Step 1 - Open the app and select the unit
- Open the myanywAiR NEXT app.
- From the home screen, select the device you want to reset.
Step 2 - Open the Settings menu
On the device control screen, select the gear icon in the top-right corner.
Step 3 - Select Factory Reset
Scroll to the bottom of the Settings menu and select Factory Reset.
Step 4 - Confirm the reset
The confirmation screen explains that the reset will:
- Remove all users
- Clear schedules and location details
- Clear all other settings
Select Next to continue.
Once the app reset is complete, the device should disappear from the app home screen. This confirms that it has been unlinked from the existing account.
2. Reset the physical Wi-Fi module
After removing the device from the app, reset the module so it can be configured as new.
- Disconnect the module from the air conditioner.
- Wait approximately 3 seconds.
- Reconnect the module and leave it connected for approximately 2 seconds.
- Repeat this disconnect-and-reconnect cycle 10 times.
- Observe the module LED. After the flashing sequence, wait for a single flash.
Important: The timing must be reasonably consistent - approximately 3 seconds disconnected and 2 seconds connected for each cycle. A single LED flash confirms that the reset has completed successfully.
3. Re-add the device
- Open the myanywAiR NEXT app.
- Select Add Device.
- Follow the in-app Wi-Fi setup instructions.
- Complete the setup and confirm the device appears in the app.
A steady green LED indicates that the module has connected successfully and completed configuration.
4. Quick reference
| Stage | Action | Confirmation |
|---|---|---|
| 1. App reset | Settings > Factory Reset > Next | Device disappears from the app |
| 2. Hardware reset | Disconnect for 3 seconds and reconnect for 2 seconds, repeated 10 times | Single LED flash |
| 3. Re-add device | Select Add Device and complete Wi-Fi setup | Device appears in the app and LED is steady green |
5. If the reset does not work
- Repeat the hardware reset and keep the disconnect and reconnect timing consistent.
- Confirm the module is receiving power when connected.
- Ensure the device was removed from the original account before attempting to add it again.
- Restart the app and confirm the phone is connected to the correct Wi-Fi network.
- If the LED does not show the expected reset sequence, contact Technical Support.