Tech support

VR-II Refrigerant Training — Refrigerant Principles & Heat Recovery Cycle
General Assist Technical Training VR-II Refrigerant Principles and Heat Recovery Cycle Three-pipe heat recovery, RB unit operation and high-reliability...
Wed, 29 Jul, 2026 at 2:02 PM
VR-II Wired Remote Controller — Touch Wall Controller Overview
General Assist Product Reference VR-II Wired Remote Controller Touch wall controller features, installation and service overview Reference for the UTY...
Wed, 29 Jul, 2026 at 2:02 PM
Example - motion sensor and time clock on external input
General Assist Technical Reference Motion Sensor and Time Clock on an External Input Series and parallel dry-contact wiring logic Example control arra...
Wed, 29 Jul, 2026 at 2:03 PM
C-Bus controlled PIR (Passive Infrared) motion sensor example
General Assist Technical Reference C-Bus Controlled PIR Motion Sensor Example occupancy control and HVAC dry-contact integration Conceptual example fo...
Wed, 29 Jul, 2026 at 2:06 PM
The Importance of Replaceable Core Driers and Acid Testing When Replacing Compressors
General Assist Technical Reference Replaceable Core Driers and Acid Testing Protecting a replacement compressor after mechanical failure or electrical ...
Wed, 29 Jul, 2026 at 2:48 PM
AC won't turn on and all three lights flash a few times
General Assist Troubleshooting Guide All Three Lights Flashing and Air Conditioner Not Starting How to check and cancel an accidentally activated Weekl...
Wed, 29 Jul, 2026 at 2:50 PM
Mobile Technician App Overview
General Assist Technical Reference Mobile Technician App Fault-code lookup, troubleshooting and diagnostic conversion tools For Fujitsu General standa...
Wed, 29 Jul, 2026 at 2:51 PM
How to check refrigerant level
General Assist Technical Guidance How to Check the Refrigerant Level Understanding refrigerant charge, leak testing and correct system recharging A F...
Wed, 29 Jul, 2026 at 2:51 PM
10 Degree C Heat
General Assist Operating Guide 10 °C Heat Operation Low-temperature heating for unoccupied spaces The 10 °C Heat function helps prevent a room from b...
Wed, 29 Jul, 2026 at 2:52 PM
How does A/C work?
General Assist Home Comfort Guide How Your Air Conditioner Works A simple guide to cooling, heating and refrigerant Understanding how your system tran...
Wed, 29 Jul, 2026 at 2:54 PM