Tech support

Touch Panel Controller (UTY-DTGYZ1) – Training Overview
General Assist Technical Training Touch Panel Controller (UTY-DTGYZ1) Centralised control, remote monitoring and electricity charge apportionment Trai...
Wed, 29 Jul, 2026 at 1:43 PM
Changing Sensor to Wall Controller
General Assist Technical Reference Changing the Temperature Sensor to the Wall Controller Indoor unit Function 42 and Function 48 configuration Use th...
Wed, 29 Jul, 2026 at 1:43 PM
Network Converter UTY-VTGX / UTY-VTGXV – Training Overview
General Assist Technical Reference Network Converter UTY-VTGX / UTY-VTGXV Application, wiring, configuration and commissioning overview For integratin...
Wed, 29 Jul, 2026 at 1:40 PM
Tablet Loses Date and Time After Power Cut
General Assist Technical Reference Tablet Loses Date and Time After a Power Cut anywAiR ducted zone controller troubleshooting Applicable models: UTY-...
Wed, 29 Jul, 2026 at 1:50 PM
Error FG3 – Communication Fault Between Tablet and Indoor Component
General Assist Troubleshooting Guide Error FG3 Communication fault between the wall tablet and indoor communication module Error FG3 indicates that t...
Wed, 29 Jul, 2026 at 1:51 PM
AnywAir App Not Connecting to Tablet (Error FG42, FG43, or FG45)
AnywAiR App Not Connecting to the Tablet Troubleshooting error codes FG42, FG43 and FG45 Overview If the AnywAiR app on a phone is not connecting to ...
Wed, 29 Jul, 2026 at 1:55 PM
J-II VRF System – Key Features and Sales Highlights
General Assist Product Reference AIRSTAGE J-II VRF System Key features, efficiency technologies and sales highlights Compact VRF solution for small of...
Wed, 29 Jul, 2026 at 1:57 PM
Sales Promotion Solution — AIRSTAGE J-II
General Assist Sales Reference Sales Promotion Solution - AIRSTAGE J-II Compact VRF performance for small commercial and residential applications Key ...
Wed, 29 Jul, 2026 at 1:59 PM
Sales Promotion Solution — AIRSTAGE VR-II Lineup
General Assist Product and Sales Reference Sales Promotion Solution — AIRSTAGE VR-II Lineup Heat-recovery VRF for simultaneous cooling and heating Out...
Wed, 29 Jul, 2026 at 1:59 PM
VR-II Indoor Unit Training — Technical and Sales Overview
General Assist Technical Training VR-II Indoor Unit Training Technical and sales overview Indoor unit range, controller wiring, external outputs, EEV ...
Wed, 29 Jul, 2026 at 2:00 PM