Servicing
Quality / Service Technical Reference Error 95 - Burnt Compressor Wiring Affected models: AOTG30LFTC and AOTG24LATC A quality assurance investigation...
Wed, 2 Sep, 2026 at 11:19 AM
ARTG24LMLC - Wired Remote Controller Not Displaying Due to Indoor Unit Miswiring This article summarises the quality assurance investigation into an ARTG2...
Wed, 2 Sep, 2026 at 11:19 AM
ASTG12LVCB - Discharge Temperature Error / Evaporator Corrosion This article summarises a quality investigation into an ASTG12LVCB indoor unit that deve...
Wed, 2 Sep, 2026 at 11:20 AM
ARTG45LHTA - Refrigerant Leak Investigation / No Leak Reproduced This article summarises a factory investigation into a reported refrigerant leak on an ...
Wed, 2 Sep, 2026 at 11:21 AM
ASTG18/22/24KMCA - Refrigerant Noise at Heating Start-Up This article summarises the quality assurance investigation into refrigerant noise reported on AS...
Wed, 2 Sep, 2026 at 11:21 AM
Quality / Service Technical Reference Refrigerant Noise During Cooling - ASTG12LVCC Suspected heat exchanger piping insertion / solder intrusion issue ...
Wed, 2 Sep, 2026 at 11:21 AM
ARXA24GALH - EEV Not Opening Above 150 Steps / Forced Thermostat Off This article summarises a factory quality investigation into an ARXA24GALH indoor u...
Wed, 2 Sep, 2026 at 11:22 AM
AOTG36LATL - Error 11 Investigation After ACTPM Replacement This article summarises the quality assurance investigation into an AOTG36LATL where Error 11 ...
Wed, 2 Sep, 2026 at 11:23 AM
Quality / Service Technical Reference Unit Will Not Power On - Missing Fuse Holder and Fuses Affected model: AOTG30LFTC A quality assurance investiga...
Wed, 2 Sep, 2026 at 11:23 AM
Installation / Service Technical Reference R32 Flareless Joint Pull-Out - Installation Guidance Applies to all R32 models using flareless pipe connecti...
Wed, 2 Sep, 2026 at 11:26 AM