GENERAL AIRSTAGE Technical Reference

How to Check Controller and Accessory Compatibility

Using the GENERAL AIRSTAGE product page to identify compatible optional parts
Use this process when confirming wired controllers, wireless controllers, Wi-Fi accessories, zone control interfaces, network converters and other optional accessories for a GENERAL AIRSTAGE air conditioning system.
Quick answer: Find the exact product on the GENERAL AIRSTAGE website and scroll to the Optional Parts section. Accessories shown in this section are listed as compatible with that product.

1. Find the exact product

Before checking compatibility, confirm the complete system model or the indoor unit model. This is important because similar-looking systems can use different controllers, interfaces or connection methods.

Open the GENERAL AIRSTAGE website for your country and search for the model:

CountryWebsite
Australiawww.generalairstage.com.au
New Zealandwww.generalairstage.co.nz
Tip: Search using the model shown on the indoor or outdoor unit rating label. If you have a system/set model, search that first.

2. Check what is included and what is optional

Once the correct product page is open, scroll down the page and review the following sections:

SectionWhat it tells you
What's included in your purchaseShows the indoor unit, outdoor unit and any controller or accessory supplied as standard with the system.
Optional PartsShows optional controllers, Wi-Fi devices, interfaces, sensors and other accessories listed as compatible with that product.

If you are looking for a replacement or additional wall controller, review the controller options listed under Optional Parts. The model number shown on the website is the controller model to use when checking stock, pricing or placing an order.

3. Example - ARTH60KHTA-3PH

For a SET-ARTH60KHTA-3PH, open the applicable product page below:

The page identifies the controller supplied with the system under What's included in your purchase. Additional compatible controllers and accessories are then shown under Optional Parts.

In this example: the product page shows the UTY-RNRT wired remote controller as included with the system. The Optional Parts section then lists other compatible wired remote controllers and accessories.

4. Important notes for additional wall controllers

  • The Optional Parts section confirms general accessory compatibility with the product.
  • If you are installing more than one wired controller on the same indoor unit, also refer to the relevant installation manual for controller addressing, primary/secondary controller settings and any wiring limitations.
  • Do not assume that controllers from a visually similar or older model are interchangeable unless they are listed for the product or confirmed in the applicable technical documentation.
  • Compatibility does not confirm current price or stock availability. These should be checked separately when ordering.
  • Always use the exact accessory model number shown on the product page when requesting pricing, stock or placing a purchase order.
Important: If the required accessory is not shown under Optional Parts, do not assume it is compatible. Confirm the application against the applicable technical or installation documentation before installation.
Product compatibility information can change as products and accessories are updated. Always refer to the current GENERAL AIRSTAGE product page and applicable technical documentation for the model being worked on.