GENERAL AIRSTAGE Technical Reference
UTY-ZCAW1 anywAiR Zoneconnex
Installation, wiring, Wi-Fi setup and zone commissioning
For compatible GENERAL AIRSTAGE ducted air conditioning systems fitted with a UART port
Purpose: This article provides a practical installation and commissioning reference for the UTY-ZCAW1 anywAiR Zoneconnex, including controller mounting, TouchPoint LCD wiring, UART connection, Wi-Fi configuration, installer access and zone setup.
Authorised personnel only: Installation and servicing must be carried out by authorised and qualified personnel. Isolate the air conditioning system before any power or wiring work. Use only supplied or approved power supplies, antennas and cables.
1. Compatibility
The Zoneconnex system is compatible with selected GENERAL AIRSTAGE ducted air conditioners that have UART ports. Compatibility must be confirmed before installation.
Do not assume compatibility from the product family alone. Confirm that the indoor unit provides the required UART connection before installing the UTY-ZCAW1.
2. Packaging contents
Before starting installation, confirm that the following items are present:
| Item | Details |
|---|---|
| Zoneconnex Controller | Main zone control module |
| TouchPoint LCD | Wall-mounted system interface |
| LoRa® antenna | For the Zoneconnex controller |
| 24VAC power supply | Pre-wired supply for Zoneconnex |
| LCD cable | 15 m, 4-core, 24 AWG power/communication cable |
| UART cable | 2 m PAP-04V-S UART communication cable |
| Fixings | 8 × M3 × 25 mm pan-head self-tapping screws |
3. Zoneconnex hardware overview
| Connection / Feature | Function |
|---|---|
| 24VAC/DC Power Input | Zoneconnex controller power input |
| Zone Control Ports 1–5 | Located along the top edge of the controller |
| Zone Control Ports 6–10 | Located along the bottom edge of the controller |
| UART Port | Communication to the compatible GENERAL AIRSTAGE indoor unit |
| LCD RS485 | Modbus RS485 communication to the TouchPoint LCD |
| LCD 18VDC Power | Power output for TouchPoint LCD |
| U.FL LoRa Antenna | Connection point for the supplied LoRa® antenna |
| DIN Rail Clip / Mounting Clips | Used for DIN-rail or direct mounting |
4. Mounting the controller and TouchPoint LCD
4.1 DIN rail mounting
| 1 | Confirm the DIN rail is securely installed. |
| 2 | Hook the top of the Zoneconnex onto the top of the DIN rail. |
| 3 | Pivot the bottom toward the rail until the lower clip snaps into place. |
| 4 | Gently pull forward to confirm the controller is securely mounted. |
4.2 Direct mounting
- Attach the mounting clips to the back of the controller if they are not already fitted.
- Position the controller at the mounting location and mark the fixing points.
- Drill holes and insert wall plugs if required.
- Secure the controller using suitable screws or fixings.
- Gently pull forward to confirm the controller is firmly mounted.
4.3 TouchPoint LCD mounting
- Release the two bottom clips and remove the LCD from its housing.
- Hold the housing against the wall and mark the fixing points.
- Drill holes and insert wall plugs if required.
- Secure the housing to the wall with screws.
- Feed the pre-wired cable through the required cable-entry point.
- Re-install the LCD by engaging the top clips first, then pressing the bottom clips into place.
LCD retaining clip warning: When releasing the TouchPoint LCD, place a flat-blade screwdriver against the angled edge of the retaining clip furthest from the LCD screen and gently lever the clip away from the housing. Do not insert the screwdriver into the slot closest to the LCD screen.
5. Power and wiring
Before wiring: The air conditioning unit must be isolated and switched off before any Zoneconnex power, UART or LCD wiring is connected.
5.1 Zoneconnex power supply
Connect the pre-wired AC power supply to the Zoneconnex 24VAC terminals 1 and 2.
| Zoneconnex Terminal | Connection |
|---|---|
| Pin 1 | 24VAC |
| Pin 2 | 24VAC |
5.2 UART connection to the indoor unit
Route the supplied UART cable into the air conditioning unit control panel and connect it to the CN65 or CN75 connection via the UART interface.
Connection check: Confirm the actual UART connector provided on the applicable indoor unit before connecting. The installation guide identifies CN65 or CN75 as the connection points used via the UART interface.
5.3 TouchPoint LCD RS485 and power
The TouchPoint LCD:
- Communicates with Zoneconnex via Modbus RS485.
- Receives 18VDC power from the Zoneconnex controller.
| Zoneconnex Pin | Function |
|---|---|
| Pin 10 (+) | A or + of RS485 network |
| Pin 11 (-) | B or - of RS485 network |
| Pin 12 (+) | 18VDC + |
| Pin 13 (-) | 18VDC - |
5.4 TouchPoint push-to-release terminals
To connect or remove a cable at the TouchPoint LCD, gently press down on the terminal pin to release the clamp, insert or remove the cable, then release the pin to lock the cable in place.
6. anywAiR Zoneconnex mobile app
The anywAiR Zoneconnex mobile app is used during installer-mode commissioning. The installation guide provides separate download links for Android and iOS.
7. Wi-Fi configuration
| 1 | On the TouchPoint LCD, press Wi-Fi. |
| 2 | Press Scan Wi-Fi to search for available networks. |
| 3 | Select the required network and press Connect. |
| 4 | Enter the network password using the on-screen keyboard. |
| 5 | Press Connect. |
Once connected, the TouchPoint LCD displays network information including the QR code, signal strength, connection speed, security type and channel.
8. Installer mode
Installer mode is accessed using both the TouchPoint LCD and the anywAiR Zoneconnex mobile app.
| 1 | From the TouchPoint LCD home screen, tap the Settings icon. |
| 2 | On the Settings / About screen, tap the System card 8 times. |
| 3 | Enter the installer password. The installation guide specifies the default as 898989, then confirm. |
| 4 | Open the anywAiR Zoneconnex mobile app and select Continue as Installer. |
| 5 | Scan the left QR code shown on the TouchPoint screen to connect the mobile device to the Zoneconnex Access Point Wi-Fi. |
| 6 | Once connected to the Zoneconnex Access Point Wi-Fi, scan the right QR code to access installer mode for that Zoneconnex. |
To leave installer mode, press Exit Installer Mode in the app.
9. Zone configuration
Default assignment: Zoneconnex uses a 1:1 zone-to-damper arrangement by default: Zone 1 to Damper 1, Zone 2 to Damper 2 and so on, up to 10 zones. These assignments can be customised during commissioning.
9.1 Initial zone setup
| 1 | From the Installer menu in the app, enter the total Number of Zones. |
| 2 | Select any required Constant Zones, then press Next. |
| 3 | Select the required Relief Zones, then press Configure Zones. |
9.2 Configure each zone
For each zone, set the required options:
- Zone Name
- Primary Zone – enable if required
- Relief Zone – enable if required
- Zone Power – toggle to test operation
- Minimum Airflow (%)
- Maximum Airflow (%)
- Add or remove Dampers and Droplets as required
Damper specification noted in the installation guide: Zoneconnex supports RJ12 24VAC dampers up to 150 mA. Dampers and Droplets are sold separately.
Press Next to save each zone. Repeat for all remaining zones. Use Back if you need to return to the previous zone. On the final zone, press Complete to finish commissioning and open the Zones screen for monitoring and control.
10. Commissioning checklist
| Check | Confirm |
|---|---|
| Compatibility | Indoor unit is a compatible GENERAL AIRSTAGE ducted model with UART connection. |
| Power | Pre-wired supply is connected to Zoneconnex 24VAC terminals 1 and 2. |
| UART | UART cable is connected through the UART interface to CN65 or CN75 as applicable. |
| LCD RS485 | Pin 10 = A/+, Pin 11 = B/-. |
| LCD power | Pin 12 = 18VDC +, Pin 13 = 18VDC -. |
| Wi-Fi | TouchPoint LCD is connected to the required Wi-Fi network. |
| Installer Mode | Mobile app has connected to Zoneconnex Access Point and installer session opens correctly. |
| Zones | Number of zones, constant zones, relief zones, damper assignments and airflow limits are configured. |
| Functional test | Use Zone Power during configuration to confirm control of each zone before completion. |
11. Product documentation
The installation guide provides a QR code for full setup instructions and product documentation. The QR code resolves to the following documentation link:
12. Safety, security and compliance
Installation and safety
- Installation and servicing must be carried out by authorised and qualified personnel only.
- Always isolate power before wiring or servicing the controller or LCD panel.
- Use only supplied or approved power supplies, antennas and cables.
- Do not modify, open or alter the product, as this may void safety and compliance approvals.
Data and usage disclaimer
GENERAL Australia & New Zealand accepts no liability for incorrect data. Installation requirements must be confirmed before proceeding.
Security
- The product documentation states that the product does not use universal default passwords.
- If a user password is required, it must be set by the user and should not be easy to guess.
- The installation guide separately specifies 898989 as the default installer password used to enter installer mode.
- Cyber security support is stated as ending on 01/01/2029.
Compliance
The product carries the RCM mark and the installation guide states compliance with:
- AS/NZS 62368.1
- AS/NZS CISPR 32
- AS/NZS 4268
13. GENERAL support contacts
| Region | Website | Phone | |
|---|---|---|---|
| Australia | generalairstage.com.au | contact@generalairstage.com.au | 1300 882 201 |
| New Zealand | generalairstage.co.nz | contact@generalairstage.co.nz | 0456 88761 |
Reference:UTY-ZCAW1 Zoneconnex Installation Guide. Always use the latest approved product documentation when installing or servicing equipment.