General Assist User Guide

anywAiR Ducted User Guide

Tablet, Wi-Fi, zones, temperature control, remote access, scenes, events, Google Home and optional garage control
Based on anywAiR User Manual V1.7
The anywAiR system uses a dedicated Android wall-mounted touch screen to control the air conditioner and zoning system. When connected to the home Wi-Fi network, compatible Apple and Android devices can also control the system locally and, when Remote Access is enabled, away from home using the phone's internet connection.

1. Quick start

TaskWhere to go
Turn the air conditioner on/offMode page
Change mode, temperature or fan speedMode page
Open/close zonesZones page
Connect the wall tablet to Wi-FiAndroid home screen > Wi-Fi
Enable or disable remote phone controlSetup > Remote Access
Rename zones or pair zone sensorsSetup > Zones and Sensors
Set repeating schedulesScenes
Set weather/temperature-triggered actionsEvents
Important: The Tech Setup menu is intended for the air conditioning professional who commissions the system. There are no normal user settings in this menu.

2. Wall-mounted touch screen

The anywAiR app runs on a dedicated wall-mounted Android touch screen. The touch screen acts as the control hub for the anywAiR system and can pivot between portrait and landscape orientation.

  • To leave the anywAiR app, press the Android Home button.
  • If the screen goes to sleep, double tap a corner of the screen to wake it.
  • From the Android home screen, press the large anywAiR icon to reopen the app.

3. Connect the wall touch screen to home Wi-Fi

  1. Make sure the home Wi-Fi network is operating and have the Wi-Fi password ready.
  2. On the anywAiR wall touch screen, press the Android Home button.
  3. Press the Wi-Fi icon.
  4. Select the home Wi-Fi network from the list.
  5. Enter the Wi-Fi password and confirm.
  6. Allow up to approximately 2 minutes for connection. The selected network should show Connected.
Tip: The Wi-Fi network name (SSID) and password may be printed on a label on the modem/router.

Apple devices

Download the anywAiR app from the Apple App Store. An Apple ID is required. The manual specifies that the Apple ID country should be set to Australia or New Zealand.

  • Open the App Store and search for anywAiR.
  • Select the anywAiR app and install it.
  • Ensure the Apple device is connected to the home Wi-Fi when initially pairing with the system.
  • If using an older device, update iOS if possible.

Android devices

Download the anywAiR app from Google Play. A Google Account must be added to the Android device before downloading apps.

  • Open Google Play and search for anywAiR.
  • Select the anywAiR app and install it.
  • Ensure the Android device is connected to the home Wi-Fi when initially pairing.
  • If using an older device, update Android if possible.

4. Remote access

Remote access allows the system to be controlled from a compatible Apple or Android phone while away from the home Wi-Fi network, using the phone's internet connection. A reliable Wi-Fi connection between the wall touch screen and the home modem/router is required.

Enable or disable Remote Access

  1. Open anywAiR on the wall touch screen.
  2. Go to Setup > Remote Access.
  3. To disable it, move the Remote Access toggle to grey and confirm.
  4. To enable it, move the Remote Access toggle to red.
  5. Allow up to approximately 5 minutes for the remote access service to initialise.
Important: Disabling Remote Access clears all paired smartphones and tablets.

Pair a phone

With the phone connected to the same home Wi-Fi network as the anywAiR wall touch screen, open the anywAiR app and wait approximately 10 seconds. Once paired, the phone can use remote access when it has an internet connection.

Remote Access status codes

StatusDescriptionAction
FG20No internet accessCheck that the wall touch screen is connected to home Wi-Fi and can access the internet.
FG21Remote Connection ErrorTry again in 10 minutes.
FG22Wall touch screen is no longer connected to the internetReconnect the wall touch screen to Wi-Fi and confirm internet access.
FG26Remote Access should be workingIf the phone still does not connect, connect it to the home Wi-Fi for approximately 10 seconds.

5. Mode page - basic air conditioner operation

The Mode page controls the main air conditioner operation.

ControlFunction
ON / OFFStarts or stops the air conditioner.
Simple TimerTurns the air conditioner ON or OFF after a selected delay, up to 12 hours. It is a once-only timer and does not repeat each day.
Target temperatureUse + or - to select the desired temperature.
Fan speedLOW, MEDIUM, HIGH or AUTO when AutoFan has been enabled in Options.
COOLCooling operation.
HEATHeating operation.
FANRecirculates indoor air. The manual notes that only the indoor fan runs and the outdoor unit does not operate.
DRYHelps reduce humidity.
AutoModeAvailable when AutoMode temperature control is enabled. Automatically chooses heating or cooling to maintain the configured temperature range.
Energy use: The manual recommends setting a comfortable target temperature and allowing the system to maintain it. Cooling or heating beyond what is comfortable increases energy use.

6. Zones and temperature control

Open the Zones page to control individual areas of the home. Pressing a zone name toggles that zone ON or OFF. Zones shown grey are OFF.

Airflow zone

If a zone does not have a temperature sensor, it is shown as an Airflow Zone. When the zone is ON, use the - / + controls to adjust airflow in 5% increments.

Temperature zone

If a temperature sensor is installed in the zone, select the desired room temperature with the - / + controls. anywAiR automatically adjusts airflow to help maintain that temperature while the air conditioner is operating.

MainZone

MainZone makes one temperature-controlled zone the primary reference for the air conditioner. The set point and measured temperature from that zone are used by the air conditioner when deciding whether to start, stop, speed up or slow down.

  • Any currently ON temperature-controlled zone can be selected as MainZone.
  • Press the thermometer symbol beside the desired zone to make it MainZone.
  • Only one zone can be MainZone at a time.
  • The manual recommends using the largest zone as MainZone when multiple zones are open, and moving MainZone as occupants move through the home.
  • MainZone is not available if no zone temperature sensors are installed.

MainTemp

MainTemp automatically selects the open zone with the greatest difference between its actual and desired temperature. When that zone reaches its set point, the system can select another zone.

  • MainTemp is available only in cooling or heating.
  • Manual MainZone selection is disabled while MainTemp is active.
  • Temperature adjustment is performed from the Zones page while MainTemp is active.

AutoMode

AutoMode adds automatic heating/cooling selection to MainTemp-style zone selection. It averages the temperatures of all open zones and aims to keep them within a configured range. The manual gives a default range of 20°C to 24°C, which can be changed in Options.

While AutoMode is active, manual temperature and MainZone changes are not available.

Constant zones

Depending on the installation, one or more zones may be configured as electronic Constant Zones. These are identified by a small C beside the zone name and can open automatically to relieve excess air pressure when too few zones are open.

Do not treat a Constant Zone opening automatically as a fault. It may be part of the system design to protect airflow and duct pressure.

7. Scenes and Events

Scenes

Scenes save predetermined air conditioning and zone settings so they can be run at the touch of a button or on a schedule. Up to 12 custom scenes can be created.

A scene can include:

  • Air conditioner ON/OFF status.
  • Temperature, operating mode and fan speed.
  • Zone ON/OFF status and zone temperature or airflow.
  • MainZone selection.
  • Fresh Air status, where applicable.
  • Start time, selected days and air conditioner OFF time.

Use Save after making changes. A scene can also be run immediately with Run Now, or deleted using the trash icon.

Events

Events monitor selected conditions during nominated days and times. When all selected conditions are met, the chosen task runs. The wall touch screen must be connected to Wi-Fi, and the suburb postcode must be set in Options before creating weather-based events.

Event itemWhat it does
Suburb temperatureTriggers when the current temperature for the configured location is above or below the selected temperature.
Clear and Sunny weatherTriggers when the local forecast is Sunny or Clear.
Send notificationSends a notification to paired phones. An optional phone number can be included as a call button in the notification; the notification itself is not sent to that phone number.
Auto actionRuns the configured air conditioning/zone action.

8. Setup and Options

OptionPurpose
Zones and SensorsRename zones (up to 12 characters) and pair temperature sensors to zones.
Advanced InfoDisplays configuration information that may be useful to an air conditioning professional during service.
Remote AccessChange the system name and enable/disable remote access.
SleepEconomiserAutomatically changes from COOL to FAN overnight from 10 pm to 6 am, then changes back.
AutoFan SpeedAllows the zone controller to automatically adjust fan speed according to the number of open zones.
Temperature ControlSelect MainZone, MainTemp or AutoMode where those features are available.
AutoMode SettingAdjust the temperature range maintained by AutoMode.
LocationSet the suburb postcode used by Events.
Show Actual TemperatureDisplays the room temperature measured by the installed sensor.
Enable Google HomeEnables Google Home integration and account pairing.
Add new wireless devicePairs a compatible wireless garage controller.

9. Google Home

anywAiR can be linked to Google Home for basic air conditioning control and, where installed, garage door control.

Link anywAiR to Google Home

  1. On the phone, make sure Google Home and Google Assistant are installed and updated.
  2. Open Google Home and use the option to add a service that works with Google.
  3. Search for AnywAiR Ducted and select it.
  4. On the anywAiR wall touch screen, open Setup.
  5. Enable Google Home, then select the option to pair an account.
  6. Generate the one-time access code.
  7. Enter the 4-digit code shown on the wall touch screen into the Google Home app.
  8. Complete the Google Home prompts and assign the air conditioner to the required room/home.

Supported Google Home functions

  • Air conditioner ON/OFF.
  • Mode changes.
  • Temperature changes.
  • Fan speed changes.
  • Open/close the garage door where the optional garage interface is installed.

Example voice commands

  • “Hey Google, turn on the aircon.”
  • “Hey Google, set the aircon to 22 degrees.”
  • “Hey Google, change the fan speed to high.”
  • “Hey Google, open the garage door.”
Temperature increments: Google Home may allow 0.5°C temperature adjustments. The anywAiR wall-mounted touch screen operates in 1.0°C increments. The manual states this is a characteristic of the Google Home interface and cannot currently be changed in anywAiR settings.

Google Home widgets

Google Home widgets can be added to compatible Android and iPhone home screens for quicker access. On Android they can provide direct device controls; on iPhone the widgets function more like shortcuts.

10. Optional garage door control

Where the optional compatible wireless garage controller is installed, anywAiR can display the garage door state and allow the door to be opened or closed from the Mode page.

  • Add a new device: Setup > Options > Add new wireless device.
  • Garage door alert: Setup > Options > Garage door alert.
  • The alert delay can be set so a notification is sent if the garage door remains open longer than the selected period.
  • Once an alert is active, the system continues to send a reminder every 30 minutes until the garage door is closed.
  • Once linked to Google Home, supported voice commands and Google Home controls can also operate the garage door.

11. Common troubleshooting

IssueCheck
Phone cannot control system locallyConfirm both the phone and wall touch screen are connected to the same home Wi-Fi network.
Remote access not workingCheck the Remote Access status code and confirm the wall touch screen has internet access.
Phone was previously paired but no longer connects after Remote Access was disabledDisabling Remote Access clears paired devices. Re-enable it, then reconnect the phone to the same home Wi-Fi and open the anywAiR app for approximately 10 seconds.
A zone opens by itselfCheck whether it is marked with a small “C”. Constant Zones can open automatically to relieve duct pressure.
Cannot manually select MainZoneMainTemp or AutoMode may be active, which disables manual MainZone selection.
Cannot change the temperature from Mode pageMainTemp may be active. Adjust zone temperatures from the Zones page instead.
Events do not operateConfirm the wall touch screen is connected to Wi-Fi and the suburb postcode is configured in Options.
Reference: anywAiR User Manual V1.7. Features described as optional are dependent on the installed system configuration and accessories.