General Assist Technical Reference

R32 H-Series Indoor Fan Behaviour During Thermo Off

Why the indoor fan may continue running, cycle intermittently or stop after temperature is reached
Service Bulletin RAC-0131 • Issued 12 August 2026
Quick answer: On affected R32 H-series indoor units, the indoor fan does not always stop immediately when the system reaches set temperature and enters thermo off. Depending on the operating mode, indoor-unit function settings and wired remote-controller sensor settings, the fan may continue at a low speed, operate intermittently, follow the selected fan speed, or stop completely. This behaviour can be normal and does not by itself indicate a product fault.
Important: The bulletin applies specifically to the listed R32 H-series indoor units. Fan behaviour during thermo ON is unchanged from the equivalent R410A models. Always confirm the exact indoor model and function settings before diagnosing a fan-control fault.

1. What changed on the R32 H-series?

For R32 H-series models, indoor fan operation during thermo off has been partially changed from previous R410A models. The actual fan response is determined by the combination of indoor-unit function settings and, where fitted, wired remote-controller settings.

ConditionWhat may happen
Cooling / Dry thermo offFan may follow the manual setting, operate intermittently, or switch OFF depending on FS49 and temperature-sensor settings.
Heating – single splitFan is normally S-Lo under standard sensing, but can switch OFF when the wired remote-controller sensor is used.
Heating – multi splitFan behaviour varies with compressor status and temperature-sensor selection. Intermittent operation, S-Lo or fan OFF may occur.

2. Settings that control fan behaviour

SettingDescription
FS49Indoor unit fan control for energy saving during cooling. Values include 00: Disable, 01: Enable and 02: Remote controller. 02 is the factory setting.
FS43Cold air prevention. On PAC models this setting is available only on duct units. Factory setting is 00: Enable.
FS42Room temperature sensor switching. Factory setting is 00: Indoor unit.
FS48Room temperature sensor switching (Aux.). Used when determining whether sensing is shared or taken from the wired remote controller.
RC sensor settingDetermines whether the wired remote-controller temperature sensor is used.
Energy saving – RC settingUsed when FS49 is set to 02: Remote controller. The factory setting is ON.

3. Cooling and Dry operation

During cooling or dry operation, R32 models can behave differently from R410A models when thermo off occurs.

Typical outcomes on R32 models:
  • Fan follows the remote-controller manual setting when energy-saving fan control is disabled or not active. With Auto airflow, or in Dry mode, intermittent operation may apply.
  • Fan intermittent is used when energy-saving fan control is active and the indoor-unit temperature sensor remains part of the control strategy.
  • Fan OFF can occur when the wired remote-controller sensor is being used as the controlling room-temperature sensor.

Cooling / Dry intermittent fan timing

Indoor unit typeX – Fan OFF periodY – Fan ON period
High static pressure duct ① / ②360 seconds120 seconds
All other applicable models180 seconds60 seconds

Note: Airflow during the intermittent ON period varies by indoor-unit type. In Dry mode, fan speed is controlled by the unit's Dry-operation logic.

4. Heating operation

Single split – RAC

With the factory room-temperature sensing arrangement, the R32 indoor fan operates at S-Lo during thermo off. When the wired remote-controller sensor is selected as the controlling sensor, the fan can switch OFF.

Single split – PAC

With FS43 = 00: Enable (factory setting), the same general behaviour applies: S-Lo with standard sensing, with fan OFF possible when the wired remote-controller sensor is used.

Where a duct unit has FS43 = 01: Disable, the fan follows the wired remote-controller manual fan setting. When fan speed is set to Auto, the bulletin states that the speed is fixed at High.

Multi split – RAC and PAC

During heating thermo off, the indoor fan response also depends on whether the outdoor compressor is operating for another indoor unit. Depending on sensor selection, the R32 indoor fan can operate intermittently, run at S-Lo, or remain OFF.

Heating intermittent fan timing

Indoor unit typeIntermittent operation
Wall-mounted / Floor / Compact cassette3 min ON / 6 min OFF
Slim duct2 min ON / 6 min OFF
Other applicable models1 min ON / 6 min OFF
Outside-air temperature also affects heating intermittent airflow. The bulletin uses a 0–2 °C hysteresis around the outside-air temperature changeover. At higher outside-air temperature the fan operates at Qu. At lower outside-air temperature, units set to Lo or higher operate at Lo; wall-mounted and floor units operate at S-Lo.

5. Australian models covered by RAC-0131

Indoor unit typeModels
Compact cassetteAUTH24KVLA
Circular Flow cassetteAUTH24KRTA, AUTH30KRTA, AUTH36KRTA, AUTH45KRTA, AUTH54KRTA
CeilingABTH18KRTA, ABTH24KRTA, ABTH30KRTA, ABTH36KRTA, ABTH45KRTA, ABTH54KRTA
High static pressure duct ①ARTH24KHTA, ARTH30KHTA, ARTH36KHTA, ARTH45KHTA, ARTH54KHTA, ARTH60KHTA
High static pressure duct ②ARTH60KHTB, ARTH65KHTA, ARTH72KHTA, ARTH90KHTA

6. Technician diagnostic approach

  1. Confirm the indoor model is included in RAC-0131.
  2. Confirm the operating mode – Cooling, Dry, Heating single split or Heating multi split.
  3. Confirm the system is actually thermo off. Do not assess this bulletin while the unit is actively calling for cooling or heating.
  4. Record FS49, FS42 and FS48. For PAC duct units in heating, also record FS43.
  5. Check the wired remote-controller sensor setting and whether its energy-saving fan-control setting is ON or OFF.
  6. Compare the observed fan operation with the expected behaviour above. Allow enough time to observe the intermittent sequence before concluding that the fan is operating incorrectly.
  7. If the fan behaviour matches the bulletin, do not diagnose a fan motor, PCB or control fault solely because the indoor fan continues to run after set temperature is reached.
Common customer concern

A customer may report that the outdoor unit has stopped but the indoor unit is still blowing air. On an affected R32 H-series unit this can be normal thermo-off fan control. Confirm the model and settings before treating the complaint as a product issue.

Reference: GENERAL Inc. Service Bulletin RAC-0131, “Fan operation of indoor unit during thermo off”, issued 12 August 2026.