General Assist Technical Reference

Smartphone Control for Older Infrared Air Conditioners Wifi

Using a Sensibo IR controller when the indoor unit is not compatible with UTY-NXT
For older split-system air conditioners operated by an infrared handheld remote controller
Older air conditioners that receive commands from an infrared remote controller may not be compatible with the wired UTY-NXT anywAiR® Technology Wi-Fi Adaptor II. Where UTY-NXT is not supported, a Sensibo infrared controller may provide a practical alternative for app-based control.

1. Quick answer

UTY-NXT compatible unitUse the UTY-NXT adaptor and the myanywAiR® Next app.
Older unit with an IR remoteConsider a Sensibo infrared air-conditioner controller.
AppA Sensibo IR controller and an existing UTY-NXT device can be managed through the same myanywAiR® Next app account.
Maximum devicesUp to 15 compatible devices can be added to the same app account.
Important: A Sensibo IR controller is not a wired UTY-NXT adaptor. It sends infrared commands in the same way as the original handheld remote controller and must be positioned where the indoor unit can receive its signal.

2. Check UTY-NXT compatibility first

Before recommending an infrared controller, confirm the complete indoor-unit model number against the approved UTY-NXT compatibility list. Do not assume compatibility from the appearance, age or product series.

UTY-NXT compatibility guide

View compatible indoor units
ResultRecommended pathway
Exact model is listedUse the approved UTY-NXT adaptor arrangement shown for that model.
Exact model is not listed and the unit uses an IR remoteA Sensibo infrared controller may be the next-best app-control option.
Unit does not use an IR remoteThe Sensibo IR option is generally not suitable. Further control compatibility investigation is required.

3. How the Sensibo option works

FeatureDescription
Control methodThe Sensibo device transmits infrared commands to the indoor unit.
Wi-Fi connectionThe controller connects to the customer’s Wi-Fi network for remote app access.
Mixed installationsCompatible UTY-NXT and Sensibo-controlled systems can be displayed in the same myanywAiR® Next app.
Typical app functionsRemote on/off, temperature and operating-mode commands, together with supported schedules and smart-control features.
Why the platforms work together: Sensibo developed the UTY-NXT solution used with the myanywAiR® Next platform. This allows supported Sensibo infrared controllers and UTY-NXT devices to operate within the same app environment.

4. Recommended setup process

1Confirm that the exact indoor-unit model is not supported by UTY-NXT.
2Confirm the air conditioner operates correctly from its original infrared remote controller.
3Purchase a compatible Sensibo infrared air-conditioner controller.
4Position the Sensibo device in the same room with a clear infrared path to the indoor unit.
5Add the device through the myanywAiR® Next app and complete the guided air-conditioner pairing process.
6Test on/off, mode, set temperature and fan commands while standing near the indoor unit.
7Confirm the device remains online and can be controlled using mobile data or another external internet connection.

Example retail product

Sensibo Air Smart Split-system Air Conditioner Controller

View product at JB Hi-Fi

5. Important operating notes

  • Infrared line of sight: The controller must be located where the indoor unit can reliably receive its infrared signal.
  • One controller per independently operated indoor unit: Separate indoor units generally require separate Sensibo devices.
  • Manual remote use: The original remote may still operate the unit, but infrared systems do not always provide live two-way confirmation of every manual command.
  • Power and Wi-Fi: The device requires a continuous power supply and a stable compatible Wi-Fi connection.
  • Function availability: Available commands depend on the air-conditioner model and the infrared command set recognised during pairing.
  • Third-party product: Purchase, returns and product support for the Sensibo controller are provided by the retailer or Sensibo under their applicable terms.
Do not attempt to install UTY-NXT on an unlisted indoor unit. If the complete indoor-unit model does not appear on the approved compatibility list, the adaptor is not supported unless specific written compatibility advice has been provided.
Always confirm the complete indoor-unit model number before recommending a control option. Product availability, price, features and retailer terms may change.