GENERAL Assist | Freshdesk Solution UTY-ANY1 & UTY-ANY2 Interchangeability Guide Use this guide when replacing an anywAiR ducted controller or diagnosing a system where UTY-ANY1 and UTY-ANY2 components may have been mixed. | DO NOT MIX COMPONENTS |
| Quick answer | Comparison | Replacement flow | Service checks |
Critical service position
UTY-ANY1 and UTY-ANY2 systems are not component-interchangeable. Do not replace only the touch pad, transformer, temperature sensors or zone box with the equivalent part from the other generation. The electrical requirements and associated components are different.
Section 1
Quick answer
Can UTY-ANY1 and UTY-ANY2 parts be swapped?
UTY-ANY1 system 12 V + 24 V architecture The transformer and zone box use both 12 V and 24 V. UTY-ANY1 temperature sensors are specific to the UTY-ANY1 system. | UTY-ANY2 system 24 V + 24 V architecture The transformer and zone box use 24 V and 24 V. UTY-ANY2 temperature sensors are specific to the UTY-ANY2 system. |
| Service rule: Identify the controller generation before ordering any part. Match every replacement component to the same system generation already installed. |
Section 2
Component comparison
The components may perform similar functions, but they are not direct substitutes.
| Component | UTY-ANY1 | UTY-ANY2 | Interchangeable? |
| Touch pad / controller | UTY-ANY1 system component | UTY-ANY2 system component | NO |
| Transformer | 12 V and 24 V | 24 V and 24 V | NO |
| Temperature sensors | UTY-ANY1-specific sensors | UTY-ANY2-specific sensors | NO |
| Zone box | Requires 12 V and 24 V | Requires 24 V and 24 V | NO |
| System wiring and connected parts | Must remain matched to UTY-ANY1 architecture | Must remain matched to UTY-ANY2 architecture | NO |
Do not assume a part is compatible because the plug, shape or function appears similar. Confirm the exact system version and replacement part before installation.
Section 3
Replacement decision flow
Follow this process before ordering or fitting any controller component.
| 1. Identify controller | → | 2. Confirm ANY1 or ANY2 | → | 3. Match all parts | → | 4. Replace and test |
| Is the replacement part the same generation as the installed system? |
YES Proceed only after confirming the transformer output, zone box, sensors and controller all belong to the same version. | NO OR UNCERTAIN Stop. Do not connect or energise the component. Confirm the correct part or assess whether a complete matched-system conversion is required. |
Section 4
Service and troubleshooting checks
Use these checks where the controller is not operating correctly or previous repairs are unknown.
| 1 | Confirm whether the installed system is UTY-ANY1 or UTY-ANY2. |
| 2 | Inspect the transformer identification and confirm its required outputs: 12 V + 24 V for ANY1 or 24 V + 24 V for ANY2. |
| 3 | Confirm the zone box matches the same controller generation. |
| 4 | Confirm all temperature sensors are the correct type for that controller generation. |
| 5 | Check whether any previous repair has introduced a mixed-generation component. |
| 6 | Do not energise the system until all mismatched or uncertain components have been resolved. |
Recommended Freshdesk response
The UTY-ANY1 and UTY-ANY2 ducted controller systems are different generations and their components are not interchangeable. The ANY1 system uses a 12 V and 24 V arrangement, while the ANY2 system uses 24 V and 24 V. The transformer, zone box and temperature sensors must all match the installed controller generation. Please confirm the exact controller model before any replacement parts are ordered or installed.
GENERAL Assist | Customer Support: 1300 882 201