Wired Touch-Panel Controller - Admin & Installer Password Reset

This article explains the approved method to reset the Admin or Installer password on applicable Fujitsu General wired touch-panel remote controllers.

Applies To

  • UTY-RNR*Z
  • UTY-RNRYT5
  • UTY-RNRT
Important: The reset shortcut only works from the Password Verification screen. The button combination must be held simultaneously for 5 seconds or longer.

Reset Admin Password

Prerequisite

The controller must be displaying the Password Verification screen.

Procedure

  1. Navigate to Menu → Initial Setting.
  2. On the Password Verification screen, press and hold Cancel and Start/Stop together for 5 seconds or longer.
  3. The controller will display the Enter new password screen.
  4. Enter and confirm the new password as prompted.
Access note: The Installer password can pass Admin password verification where applicable.

Reset Installer Password

Prerequisite

The controller must be displaying the Password Verification screen.

Procedure

  1. Navigate to Menu → Initial Setting → Maintenance.
  2. On the Password Verification screen, press and hold Cancel and Start/Stop together for 5 seconds or longer.
  3. The controller will display the Enter new password screen.
  4. Enter and confirm the new password as prompted.

Quick Reference

PasswordMenu PathReset Shortcut
AdminMenu → Initial SettingCancel + Start/Stop for 5+ seconds
InstallerMenu → Initial Setting → MaintenanceCancel + Start/Stop for 5+ seconds

Troubleshooting / Common Checks

  • Confirm the controller is on the Password Verification screen.
  • Press Cancel and Start/Stop at the same time.
  • Continue holding both buttons for at least 5 seconds.
  • If the reset screen does not appear, confirm the controller is a supported touch-panel wired remote controller.
  • Confirm the model is within the applicable UTY-RNR series listed above.