anywAiR Wi-Fi Help

How to change your Wi-Fi network name

A general guide to changing the SSID on your home router or modem
Useful when separating 2.4 GHz and 5 GHz networks for an anywAiR device
Your Wi-Fi network name is also known as the SSID. Renaming a network can make it easier to identify the 2.4 GHz connection required by many anywAiR products.
Before you begin: Changing the network name or password will disconnect every device currently using that Wi-Fi network. You will need to reconnect phones, computers, televisions and smart devices using the new details.

1. Before you start

Make sure you have:

  • Access to the router or modem and its Wi-Fi network.
  • The router administration username and password. These may be printed on a label underneath or behind the device.
  • A phone, tablet or computer connected to the router by Wi-Fi or Ethernet cable.
Do not press the router reset button. A factory reset can remove internet and telephone settings supplied by your internet provider. Contact your provider if you cannot access the router settings.

2. Find your router's address

The router address opens its settings page in a web browser. First check the label on the router. Common addresses include:

192.168.0.1
192.168.1.1
10.0.0.1

Windows

  1. Press Windows + R, enter cmd, then press Enter.
  2. Enter ipconfig and press Enter.
  3. Find Default Gateway. The number beside it is usually the router address.

Mac

  1. Open System Settings and select Network.
  2. Select the connected network and choose Details.
  3. Find the address shown beside Router.

iPhone, iPad or Android

Open the details for the connected Wi-Fi network and look for Router or Gateway. Menu names vary by phone and software version.

3. Open the router settings

  1. Open Chrome, Edge, Safari or Firefox.
  2. Enter the router address directly into the browser address bar.
  3. Sign in using the router administration username and password.

The router administration password may be different from your normal Wi-Fi password.

4. Change the network name

  1. Open a menu named Wireless, Wi-Fi, WLAN or Network Settings.
  2. Find the field labelled SSID, Wi-Fi Name or Network Name.
  3. Enter the new network name.
  4. Select Save, Apply or OK.
For anywAiR setup: Where supported by your router, use separate names for the 2.4 GHz and 5 GHz networks. For example, use HomeWiFi_2.4 and HomeWiFi_5. Connect your phone and anywAiR device to the 2.4 GHz network during setup.

Some routers use features called Smart Connect, Band Steering or One Wi-Fi Name. You may need to disable that feature before separate names can be assigned. The available options depend on the router manufacturer and internet provider.

5. Reconnect your devices

After the changes are saved, the Wi-Fi signal may restart for a short period.

  • Reconnect your phone, tablet and computer using the new network name and password.
  • Reconnect televisions, speakers and other smart-home products as required.
  • If the network name or password changed, reconnect or reconfigure your anywAiR controller or Wi-Fi adaptor through its applicable setup process.

6. Recommended Wi-Fi settings

SettingRecommendation
2.4 GHz networkEnable it and give it a clear, recognisable name.
Wi-Fi securityUse a secure password. Avoid changing advanced security settings unless directed by your provider or product instructions.
Network nameUse standard letters and numbers where possible. Avoid unusual symbols if a smart device has difficulty finding the network.
Router locationKeep the router in an open, central location and away from major obstructions.

7. If you cannot change the settings

  • Confirm that you are entering the address in the browser address bar rather than a search box.
  • Check the router label or the internet provider's instructions for the correct login details.
  • Try a device connected directly to the router by Ethernet cable.
  • Contact your internet provider or router manufacturer for help with its administration page.
Important: Router menus and terminology vary significantly. Fujitsu General can assist with the applicable anywAiR product setup, but changes to router configuration may need to be completed with your internet provider or router manufacturer.