General Assist Support Guide

How to Reset Your myanywAiR NEXT Account Password

Use the password-reset page when you cannot sign in or have forgotten your account password
Quick answer: Open the myanywAiR NEXT password-reset page, enter the email address associated with your account and follow the instructions sent to your inbox.

Reset your password

1Open the myanywAiR NEXT password-reset page using the button below.
2Enter the email address registered to your myanywAiR NEXT account.
3Submit the request and check your email for the password-reset message.
4Open the link in the email and create a new password.
5Return to the myanywAiR NEXT app and sign in using your new password.
Important: Use the same email address that was used to create the myanywAiR NEXT account. The reset email may take several minutes to arrive.

If the reset email does not arrive

  • Check the junk, spam or promotions folders.
  • Confirm the email address was entered correctly.
  • Wait a few minutes before requesting another reset email.
  • Search your inbox for a message relating to Sensibo or password reset.
Account password versus Wi-Fi password: This process resets the password used to sign in to your myanywAiR NEXT account. It does not change your home Wi-Fi network password or reconnect the air conditioner to a different Wi-Fi network.
Password-reset page: https://home.sensibo.com/password-reset/