General Assist Technical Reference

VRF Error Code Reset Procedure

Clearing stored faults from the outdoor unit PCB
For applicable General / AIRSTAGE VRF outdoor systems equipped with MODE/EXIT, SELECT and ENTER switches
This procedure explains how to clear general stored errors and indoor unit shortage errors directly from the VRF outdoor unit control PCB. The fault must be diagnosed and corrected before the error memory is cleared.
Qualified service personnel only: The outdoor unit must remain energised while the reset sequence is performed. Observe electrical safety requirements and do not touch live terminals or exposed conductive components.

1. Outdoor PCB controls


ComponentFunction
LED101 - GreenPower / mode indicator
LED102 - RedError indicator
LED105 / LED104Two-digit 7-segment display
SW107 - MODE / EXITEnters or exits the function menu
SW108 - SELECTScrolls through function groups and values
SW109 - ENTERConfirms and executes the selected function
Important: The switch references above match the attached PCB illustration. Some older documents may use different switch numbers, so always follow the labels printed beside the switches on the actual board.

2. Clear a general stored error - Function 40

1Press MODE / EXIT (SW107) once. The display flashes F1.
2Press SELECT (SW108) twice until F3 is displayed.
3Press ENTER (SW109) once. The display changes to 00.
4Press SELECT repeatedly until 40 is displayed.
5Press and hold ENTER until DONE appears.
Function 40 clears the general system error memory after the underlying fault has been rectified.

3. Clear indoor unit shortage errors 14.2 / 14.5 - Function 41

1Press MODE / EXIT (SW107) once. The display flashes F1.
2Press SELECT (SW108) twice until F3 is displayed.
3Press ENTER (SW109) once. The display changes to 00.
4Press SELECT repeatedly until 41 is displayed.
5Press and hold ENTER until DONE appears.
Functions 40 and 41 may be completed one after the other when both the general fault memory and an indoor unit shortage record need to be cleared.

4. Verification after reset

CheckRequired outcome
Display confirmationThe display shows DONE after the ENTER button is held.
System restartRestart the system and confirm normal initialisation.
Fault recurrenceNo error code returns during start-up or operation.
Persistent faultRecheck the original fault, indoor unit quantity, addressing and communication wiring.
Do not use the reset as a repair: If the error returns, the cause remains active. Repeatedly clearing the code may remove useful diagnostic history without resolving the system fault.
Technical reference for trained service personnel. Confirm the procedure against the applicable outdoor unit service manual where model-specific instructions differ.