General Assist Technical Reference

AnywAiR IR Blaster Testing

Power, LED status, account registration, IR learning and signal testing
Use this procedure to check an AnywAiR IR blaster before replacing the device.
Before starting: You must have the AnywAiR app installed, an active AnywAiR account, and be logged in on your smart device.

1. Check power to the IR blaster

Is there an LED illuminated on the device?
ResultAction
No LEDPress the manual AUTO button once and check whether the LED flashes.
LED presentPower is present. Continue to the LED status checks below.
Still no LEDReplace the 5 V DC power supply and test again.

2. LED status

Flashing red: The device is searching for router/server access.
  • Press and hold the button for approximately 10 to 15 seconds to make the device forget the current network.
  • This allows the device to connect to a new router.
  • This step must be completed if the unit is attempting to connect to a router that is no longer in range.
Solid green: The device is broadcasting its Wi-Fi connection and is ready to be connected.
  1. Open the Wi-Fi settings on your smart device.
  2. Connect to the device broadcast network. The broadcast name is shown as DEVICE xxxxx.
  3. Open the AnywAiR app and ensure you are logged into your account.
  4. Select Settings, then select the + icon in the top-right corner.
  5. Follow the prompts to connect the device to your router.
During setup the red LED will flash. After the device successfully connects to the router, the LED will no longer display.

3. Add the device to your AnywAiR account

  1. Open the Control section of the app.
  2. Select the + icon in the top-right corner.
  3. On iPhone, use the camera to scan the barcode on the supplied sticker. Do not scan the sticker on the device itself.
  4. If the supplied sticker is unavailable, select Enter manually and enter the 25-character ID shown on the bottom of the device, in groups of five characters.
“Unit already assigned” message: The IR blaster is already registered to another user. The previous owner must unregister the device from their account before it can be added to a new account.

If the device is physically available but cannot be released by the previous owner, the original procedure advises contacting the product department so the device can be requested for release from the existing server account. This is a last-resort process and may take some time.

Identification tip: After the device is successfully added, select Edit Device and change the device name. Using the last four digits of the device ID can make it easier to identify when multiple IR blasters are registered to the same account.

4. IR learning

Option A — Use a preloaded remote-control code

Preloaded remote-control codes can be selected through:

Settings > Devices > Select Device > Edit Device > Subfamily > Model

A list of available preloaded remote codes will be displayed.

Option B — Perform IR Learn

  1. Press and hold the manual AUTO button for approximately 5 seconds.
  2. Using the original air-conditioner remote control, send an ON or OFF command directly towards the AnywAiR device.
  3. The LED will flash to indicate the IR command has been received.
  4. Allow approximately 1 minute for the learning process.

5. Confirm the device is transmitting IR signals

  1. Press the manual button on the rear of the device.
  2. The device will select Cool mode and the blue LED will remain on.
  3. Confirm that commands are also being sent when the AnywAiR app is used.
  4. As an additional check, use another IR-capable device to confirm that an IR signal is being received.
Important: The procedure above is intended to verify power, registration, Wi-Fi setup and IR transmission before determining that the IR blaster itself requires replacement.
General Assist technical reference — AnywAiR IR blaster testing.