General Assist Technical Reference

KMTC Demo Mode Activation

Operating a KMTC indoor unit without outdoor-unit communication
For training, showroom display and diagnostic demonstrations
Demo Mode allows a compatible KMTC indoor unit to operate without displaying an outdoor-unit communication error. The indoor unit can then respond to remote-controller or Wi-Fi commands for functions such as on/off, fan speed and louvre operation.
Power-loss behaviour: Demo Mode is not permanently stored. It remains active only until the indoor unit is unplugged or loses power at the switch, isolator or circuit breaker.

1. Before starting

  • Read the complete procedure before commencing.
  • Use the infrared remote controller and aim it directly at the indoor-unit receiver.
  • The indoor unit should beep when each command is received.
  • When moving between operating modes, scroll continuously to the required mode and do not pause on an intermediate mode.
  • Wait for the confirmation beep after each required mode selection.
Example: To move from FAN to COOL, scroll through any intermediate modes quickly, stop on COOL, then wait for the confirmation beep.

2. Demo Mode activation procedure

Step 1 — Prepare the remote controller

1Press the remote controller power button so the controller is switched ON.
2Set the operating mode to FAN.
3Leave the controller switched on and in FAN mode.

Step 2 — Prepare the indoor unit

1Disconnect power to the indoor unit.
2Wait 10 seconds, then restore power.
3Immediately press and hold the Manual Auto button on the indoor unit.
4A first beep should sound after approximately 3 seconds. Continue holding the button.
5After approximately 10 seconds, a second beep should sound. Release the button once the indoor unit turns on and the louvres open.

Step 3 — Enter the mode sequence

Important: Complete the sequence in order. When selecting each required mode, do not pause on intermediate modes.
SequenceRequired change
1FAN → FAN
2FAN → COOL
3COOL → FAN
4FAN → DRY
5DRY → FAN

3. Confirm successful activation

Successful activation: The indoor unit turns off automatically and the louvre closes after the final DRY → FAN command.
CheckExpected result
Indicator lampsNo communication-error lamp sequence is flashing.
Remote operationThe indoor unit responds to on/off, fan and louvre commands.
Wi-Fi operationA connected Wi-Fi adaptor can operate available indoor-unit functions.
Outdoor communicationThe unit can be demonstrated without an outdoor unit connected.

4. Exit Demo Mode

To return the indoor unit to normal operation:

1Disconnect power to the indoor unit using the plug, isolating switch or circuit breaker.
2Restore power. The indoor unit will return to its standard communication mode.
If the unit must remain in Demo Mode after a power interruption, repeat the complete activation procedure.
KMTC Demo Mode activation — General Assist technical reference