Summary
This article shares the warranty cards.
The four warranty cards
Domestic — 5 Year Parts & Labour
Standard residential split/multi/ducted (non-VRF) installs.
VRF (Domestic) — 5 Year Parts & Labour
VRF systems installed in a residential application (domestic occupancy).
VRF (Commercial) — 3 Year Parts & Labour
VRF systems in commercial applications.
Process Cooling — 1 Year Warranty
Equipment used primarily for process/IT/mission-critical cooling.
If an installation mixes applications (e.g., partial process cooling), select the more restrictive warranty card unless a written approval specifies otherwise.
Warranty registration & proof of purchase
Registration may be completed via the normal channel (online or manual) and must be accompanied by:
Tax invoice showing model/serial(s), installation address, and commissioning date
Dealer/installer details and licence numbers where applicable
The appropriate warranty card (July 2021 version) retained by the customer