General Assist Technical Reference
ARTG65LHTA DIP Switch Setting
Correction of the remote-controller type setting on the indoor unit main PCB
Applicable to selected ARTG65LHTA ducted indoor units and replacement main PCBs
Important: The controller supplied with the affected unit is a 3-wire remote controller. DIP switch 1 (SW1) on the main PCB must be set to 3WIRE before commissioning.
1. Overview
Some ARTG65LHTA ducted indoor units were manufactured with a mismatch between the supplied remote-controller type and the factory setting of DIP switch 1 on the indoor unit main PCB.
| Component | Required Type / Setting |
|---|---|
| Supplied remote controller | 3-wire type |
| Incorrect factory PCB setting | 2WIRE |
| Correct PCB setting | 3WIRE |
An incorrect setting may cause communication issues between the remote controller and the indoor unit.
2. Affected units and service parts
| Applicable Model | Affected Serial Number Range |
|---|---|
| ARTG65LHTA | T000001 to T000352 |
| Service Unit Number | Name | Requirement |
|---|---|---|
| Old: 9709685679 | K16GY-2000HSE-C1-SV | Set DIP switch 1 to 3WIRE before use. |
| New: 9709686270 | K16GY-2000HSE-C1-SV | DIP switch 1 is factory-set to 3WIRE. |
3. Corrective action
Complete the following steps before system commissioning:
| 1 | Isolate the electrical supply to the indoor unit and confirm that power is off. |
| 2 | Access the indoor unit electrical enclosure and locate the main PCB. |
| 3 | Locate DIP switch 1, labelled SW1, near the PCB markings R309 and C305. |
| 4 | Move SW1 from the 2WIRE position to the 3WIRE position. |
| 5 | Reassemble the unit, restore power and confirm normal remote-controller communication and operation. |
Electrical safety: Power must be fully isolated before accessing the electrical enclosure or adjusting the DIP switch. This work must only be completed by appropriately qualified service personnel.
4. Visual reference

Main PCB location of DIP switch 1 (SW1).

Correct SW1 position: 3WIRE.
| Switch label | SW1 |
| PCB reference area | R309 / C305 |
| Available positions | 2WIRE / 3WIRE |
| Required position | 3WIRE |
5. Summary
| Affected model | ARTG65LHTA |
| Cause | Factory mismatch between the 3-wire controller and the 2WIRE PCB setting |
| Required action | Set DIP switch 1 (SW1) to 3WIRE |
| Updated service unit | 9709686270 is factory-set to 3WIRE |
Technical information is intended for appropriately qualified service personnel. Always isolate electrical power and follow the applicable installation and service documentation before carrying out work.