General Assist Technical Reference

ARTG65LHTA DIP Switch Setting

Correction of the remote-controller type setting on the indoor unit main PCB
Applicable to selected ARTG65LHTA ducted indoor units and replacement main PCBs
Important: The controller supplied with the affected unit is a 3-wire remote controller. DIP switch 1 (SW1) on the main PCB must be set to 3WIRE before commissioning.

1. Overview

Some ARTG65LHTA ducted indoor units were manufactured with a mismatch between the supplied remote-controller type and the factory setting of DIP switch 1 on the indoor unit main PCB.

ComponentRequired Type / Setting
Supplied remote controller3-wire type
Incorrect factory PCB setting2WIRE
Correct PCB setting3WIRE
An incorrect setting may cause communication issues between the remote controller and the indoor unit.

2. Affected units and service parts

Applicable ModelAffected Serial Number Range
ARTG65LHTAT000001 to T000352
Service Unit NumberNameRequirement
Old: 9709685679K16GY-2000HSE-C1-SVSet DIP switch 1 to 3WIRE before use.
New: 9709686270K16GY-2000HSE-C1-SVDIP switch 1 is factory-set to 3WIRE.

3. Corrective action

Complete the following steps before system commissioning:

1Isolate the electrical supply to the indoor unit and confirm that power is off.
2Access the indoor unit electrical enclosure and locate the main PCB.
3Locate DIP switch 1, labelled SW1, near the PCB markings R309 and C305.
4Move SW1 from the 2WIRE position to the 3WIRE position.
5Reassemble the unit, restore power and confirm normal remote-controller communication and operation.
Electrical safety: Power must be fully isolated before accessing the electrical enclosure or adjusting the DIP switch. This work must only be completed by appropriately qualified service personnel.

4. Visual reference

Main PCB location of DIP switch 1 (SW1).
Correct SW1 position: 3WIRE.
Switch labelSW1
PCB reference areaR309 / C305
Available positions2WIRE / 3WIRE
Required position3WIRE

5. Summary

Affected modelARTG65LHTA
CauseFactory mismatch between the 3-wire controller and the 2WIRE PCB setting
Required actionSet DIP switch 1 (SW1) to 3WIRE
Updated service unit9709686270 is factory-set to 3WIRE
Technical information is intended for appropriately qualified service personnel. Always isolate electrical power and follow the applicable installation and service documentation before carrying out work.