ASTG18CMCB / AOTG18CMCB - Operation Guide

This article summarises the main operating instructions for the ASTG18CMCB wall-mounted indoor unit and its matched AOTG18CMCB outdoor unit.

Refrigerant: This product uses R32 refrigerant. Installation, maintenance and service work must only be carried out by suitably qualified personnel in accordance with applicable regulations and service documentation.

Quick Start

  1. Press START/STOP.
  2. Press MODE to select AUTO, COOL, DRY or FAN.
  3. Use the TEMP buttons to set the required temperature.
Temperature setting range18-30°C in AUTO / COOL / DRY
Fan speedsAUTO / HIGH / MED / LOW / QUIET
Wireless remote rangeApproximately 7 m

Indoor Unit Controls

The indoor unit includes a MANUAL AUTO button for use if the wireless remote controller is lost or unavailable.

ConditionButton ActionResult
Unit operatingHold more than 3 secStop
Unit stoppedHold more than 3 sec and less than 10 secAUTO operation
Unit stoppedHold more than 10 secForced cooling - service use only
After cleaningPress less than 3 secFilter indicator reset

Built-in Wireless LAN

The ASTG18CMCB includes a built-in WLAN adapter for wireless LAN control. For setup and app-related instructions, refer to the applicable Wireless LAN setting guide.

Airflow Direction

  • Use the Vertical SET button to adjust vertical airflow direction.
  • Use the Horizontal SET button to adjust horizontal airflow direction.
  • Use SWING to select up/down, left/right, combined swing, or stop swing.
  • Do not manually force the airflow louvers.
Cooling / Dry note: If the vertical louver remains in the lower positions for more than 30 minutes during COOL or DRY operation, the unit may automatically return it to a higher position to reduce the risk of condensation.

Powerful Operation

Press POWERFUL to temporarily operate the system at maximum output and strong airflow for rapid cooling.

  • Automatically ends when the set temperature is reached or approximately 20 minutes have elapsed.
  • Airflow direction and fan speed are automatically controlled.
  • POWERFUL cannot operate at the same time as ECONOMY.
  • POWERFUL overrides Outdoor Unit Low Noise and Energy Saving while active.

Economy Operation

Press ECONOMY to reduce power consumption by moderating the temperature setting.

  • In COOL or DRY, the controlled room temperature is allowed to rise slightly above the set temperature.
  • Maximum output is approximately 70% of normal operation in COOL or DRY.

Outdoor Unit Low Noise

Press OUTDOOR UNIT LOW NOISE to reduce outdoor-unit noise by limiting compressor speed and outdoor fan speed.

  • The setting remains stored until the button is pressed again.
  • It cannot be used at the same time as FAN, DRY or POWERFUL operation.

Timer Functions

  • ON Timer
  • OFF Timer
  • Program Timer - combined ON/OFF or OFF/ON operation
  • SLEEP Timer
  • WEEKLY Timer

Weekly Timer

The WEEKLY timer allows up to 4 ON/OFF programs per day and up to 28 programs per week.

  • Set the correct day and time before programming the WEEKLY timer.
  • Each ON event can include a temperature setting.
  • The WEEKLY timer cannot be used simultaneously with ON/OFF, Program or SLEEP timers.
  • After a power interruption, check and reset the clock and timer if required.

Remote Controller Custom Code

Where multiple air conditioners are installed in the same room, the wireless remote controller can be assigned one of four custom codes: A, B, C or D.

  1. Press START/STOP until only the clock is displayed.
  2. Hold MODE for at least 5 seconds.
  3. Use the temperature buttons to select A, B, C or D.
  4. Press MODE again to save and return to the clock display.
Factory default: The indoor unit custom code is set to A before shipment.

Optional Wired Remote Controller

An optional wired remote controller can be used with this model. The manual notes that wired and wireless controllers can be used together, but some wireless functions must be restricted depending on the type of wired controller fitted.

Polar 3-core wired controller restrictions

  • Outdoor Unit Low Noise
  • Energy Saving
  • Powerful
  • Timer operation

Non-polar 2-core wired controller restrictions

  • Outdoor Unit Low Noise
  • Weekly Timer
  • Powerful

Human Sensor - Energy Saving

The human sensor detects movement in the room and can automatically adjust operation when the room appears unoccupied.

  • The Energy Saving program is ON from the factory.
  • Press the SENSOR button to enable or disable the function.
  • If no person is detected for approximately 20 minutes, the temperature setting is adjusted automatically.
  • In COOL or DRY, the set temperature can be increased by up to approximately 2°C.
  • When a person returns, the original settings are automatically restored.

Demand Response

The system supports Air Conditioning Demand Response where an arrangement exists with the electricity supplier.

DR ModeOperation
DR Mode 1Compressor OFF
DR Mode 2Cooling continues with electrical consumption limited to no more than 50% of rated half-hour energy use
DR Mode 3Cooling continues with electrical consumption limited to no more than 75% of rated half-hour energy use
Demand Response indicator: During a DR event, the green OPERATION indicator on the indoor unit flashes. Cooling capacity may be reduced and the DR command cannot be overridden by changing the temperature setting.

Operating Range

COOL / DRY indoor temperatureApproximately 18-32°C
Indoor humidityBelow approximately 80%

Auto-Restart After Power Failure

After a power interruption, the air conditioner automatically restarts and resumes the previous operating condition when power is restored.

If a timer was active when power was interrupted, the timer countdown is reset and the indoor-unit TIMER indicator may flash. Reset the clock and timer as required.

Care and Cleaning

Before cleaning: Stop the unit and disconnect the power supply.
  • Clean the standard air filters approximately once every 2 weeks under normal use.
  • Use a vacuum cleaner or wash with warm water and neutral household detergent.
  • Allow filters to dry thoroughly in the shade before reinstalling.
  • Do not use water hotter than 40°C, abrasive cleaners, benzene or thinner on the indoor unit.

Air Cleaning Filters

FilterPart NumberMaintenance
Apple-catechin filterUTR-FA16Disposable; replace approximately every 3 months under normal use
Ion deodorization filterUTR-FA16-2Clean approximately every 3 months; replace approximately every 3 years

After Extended Non-Use

If the indoor unit has been shut down for 1 month or more, run the system in FAN mode for approximately half a day to dry the internal components before returning to normal use.

Normal Operating Characteristics

The following may occur during normal operation and do not necessarily indicate a fault:

  • Approximately 3-minute compressor delay after power is cycled.
  • Refrigerant-flow noises, particularly shortly after starting or stopping.
  • Minor panel expansion / contraction noises.
  • Mist during COOL or DRY due to rapid cooling and condensation.
  • Low or intermittent airflow during DRY operation.
  • Very low airflow when QUIET fan speed is selected.
  • Indoor fan stopping intermittently in COOL when the outdoor unit is stopped.
  • Very low fan speed during temperature monitoring in AUTO mode.

Troubleshooting

Unit Does Not Operate

  • Check the circuit breaker.
  • Check for a power outage.
  • Check whether a fuse has blown or breaker has tripped.
  • Check whether a timer is controlling operation.

Poor Cooling Performance

  • Check whether the air filter is dirty.
  • Check whether the intake grille or outlet is blocked.
  • Confirm the temperature setting is appropriate.
  • Check for open windows or doors.
  • Check for strong sunlight or high internal heat load.
  • Check whether fan speed is set to QUIET.
  • Check whether Outdoor Unit Low Noise is active.
  • Check whether Demand Response is active.

Remote Controller Does Not Operate Correctly

  • Check whether the remote-controller batteries are flat.
  • Check battery polarity and installation.
  • Confirm there are no obstructions between the remote and indoor-unit receiver.
Stop operation and isolate power immediately if there is a burning smell, smoke, water leakage, or if the fault persists after the basic checks above.