General Assist Technical Reference

AOTG36LBLA5 / AOTG45LBLA6 Multi-Split Troubleshooting

Error codes, diagnostic flow and component test values
R410A inverter multi systems – service troubleshooting reference
This guide consolidates the troubleshooting information for the LBLA 36/45 multi system family, including indoor and outdoor error displays, no-error fault finding and key component test values.
Safety: Electrical testing must only be carried out by appropriately qualified service personnel. Isolate power before disconnecting or reconnecting wiring, PCB connectors, thermistors, fan motors, EEV coils or compressor terminals. Live voltage checks must be performed using suitable test equipment and safe work practices.

1. Reading the error display

Wired remote controller

When Er is shown in the temperature display, inspect the system. The display identifies the unit number and error code. Up to 16 memorised error codes can also be reviewed from the wired remote controller error-history mode.

Simple remote controller

If an error occurs, Er is displayed together with the faulty unit number and error code.

Outdoor unit LEDs

The outdoor PCB uses the ERROR LED and monitor LEDs A–F to identify the fault. The ERROR LED flashes rapidly and the monitor LEDs indicate the error location/code. Briefly pressing SW1 displays the stored error code.

2. Error code quick reference

ErrorFault descriptionOperation lampTimer lamp
11Serial communication error1 flash1 flash
12Wired remote controller communication error1 flash2 flashes
22Indoor unit capacity error2 flashes2 flashes
32Indoor unit model information / EEPROM abnormality3 flashes2 flashes
35Manual Auto switch error3 flashes5 flashes
41Indoor room thermistor error4 flashes1 flash
42Indoor heat exchanger thermistor error4 flashes2 flashes
51Indoor unit fan motor error5 flashes1 flash
53Drain pump error5 flashes3 flashes
58Intake grille error5 flashes8 flashes
62Outdoor unit model information error6 flashes2 flashes
63Inverter error6 flashes3 flashes
64Active filter error6 flashes4 flashes
65IPM error6 flashes5 flashes
71Discharge thermistor error7 flashes1 flash
72Compressor thermistor error7 flashes2 flashes
73Outdoor heat exchanger thermistor error7 flashes3 flashes
74Outdoor thermistor error7 flashes4 flashes
762-way / 3-way valve thermistor error7 flashes6 flashes
84CT error8 flashes4 flashes
86Discharge pressure sensor error8 flashes6 flashes
94Over current error9 flashes4 flashes
95Compressor control error9 flashes5 flashes
97Outdoor unit fan motor error9 flashes7 flashes
994-way valve error9 flashes9 flashes
9AExpansion valve coil error9 flashes10 flashes
A1Discharge temperature error10 flashes1 flash
A3Compressor temperature error10 flashes3 flashes

3. Diagnostic flow by fault group

Communication – 11 / 12

  1. Reset power and confirm whether the fault returns.
  2. Check indoor-to-outdoor communication wiring for loose, removed, open or incorrectly connected conductors.
  3. Confirm the outdoor supply is approximately AC 198–264 V at L1–L2.
  4. For serial communication faults, check the forward/reverse serial signal at the outdoor unit and then isolate whether the fault is indoor PCB, outdoor main PCB, fan motor or wiring related.
  5. For wired remote faults, check the remote controller wiring and the controller supply/communication voltage at the indoor controller PCB.

Capacity / model information – 22 / 32 / 62

  • 22: Confirm the total connected indoor-unit capacity is within the permitted combination range.
  • 32: Reset power, inspect indoor electrical connectors and wiring, then investigate the indoor controller PCB if the error remains.
  • 62: Reset power, inspect outdoor electrical connections and possible electrical noise, then investigate the outdoor main PCB if the fault remains.

Indoor thermistors – 41 / 42

  1. Inspect the thermistor connector and wiring for disconnection, open circuit or incorrect connection.
  2. Disconnect the thermistor and compare resistance with the service-manual characteristic table.
  3. If the thermistor is open or shorted, replace the thermistor and reset power.
  4. If the thermistor is normal, confirm the controller PCB provides approximately DC 5 V at the thermistor circuit.

Indoor fan – 51

  1. With power isolated, rotate the fan by hand and check for binding, dropped fan, locked motor or abnormal bearings.
  2. Check for excessive temperature around the motor and allow it to cool before retesting.
  3. Check indoor fan motor wiring and winding/circuit condition.
  4. If the motor checks are normal and the fault remains, investigate the indoor controller PCB.

Drain pump / intake grille – 53 / 58

  • 53 Drain pump: Check float-switch operation, connector/wiring, drain hose blockage and drain-pump operation. The fault is detected when the float switch remains ON for more than approximately 3 minutes.
  • 58 Intake grille: Check the micro/limit switch operation and wiring. The fault is generated when the micro switch detects open while the compressor is running.

Inverter / active filter / IPM – 63 / 64 / 65

  • 63 Inverter: Check for external voltage/noise issues, wiring from the filter PCB to inverter PCB, then investigate inverter PCB, main PCB and filter PCB in the order shown in the service flow.
  • 64 Active filter: Check for abnormal supply voltage/noise, loose connectors and the active filter module. The service manual identifies abnormal inverter input DC voltage above approximately 430 V or below approximately 110 V as one detection condition.
  • 65 IPM: Check outdoor electrical connectors, outdoor heat exchanger obstruction, outdoor fan operation and compressor condition before replacing the main PCB.

Outdoor thermistors – 71 / 72 / 73 / 74 / 76

For each thermistor fault, use the same basic process: inspect the connector/wiring, disconnect and compare resistance against the specified temperature/resistance table, then verify approximately DC 5 V from the main PCB. Replace the thermistor if open/shorted; investigate the main PCB if the sensor is correct but the PCB supply is absent.

CT / pressure sensor – 84 / 86

  • 84 CT: Reset power, inspect outdoor electrical connections and external electrical noise/voltage-drop causes. If the error remains after these checks, investigate the outdoor main PCB.
  • 86 Discharge pressure sensor: Check CN92 and pressure-sensor wiring. The fault can be generated when sensor output remains below approximately 0.3 V for 30 seconds or is detected above approximately 5.0 V. Main PCB CN92 pins 1–3 should provide approximately DC 5 V.

Over current / compressor / outdoor fan – 94 / 95 / 97

  • 94 Over current: Check outdoor heat exchanger for blockage, outdoor fan operation, ambient temperature and compressor condition.
  • 95 Compressor control: Inspect compressor terminal wiring and connections. If wiring is correct, follow the manual sequence through main PCB and compressor checks.
  • 97 Outdoor fan: Check mechanical rotation, ambient temperature, fan motor wiring and PCB output. A stalled or abnormally slow fan can trigger the fault.

4-way valve / EEV / temperature protection – 99 / 9A / A1 / A3

  • 99 4-way valve: Compare indoor heat-exchanger and room temperature, check indoor thermistors, solenoid coil resistance, four-way valve operation and PCB output.
  • 9A EEV coil: Check connector seating, coil wiring, winding resistance and PCB output. Also inspect for abnormal start-up noise and for a mechanically stuck or clogged valve/strainer where relevant.
  • A1 Discharge temperature: Check 3-way valve position, EEV/strainer, outdoor fan/heat exchanger, discharge thermistor and refrigerant quantity. The manual identifies protection when discharge pipe temperature reaches approximately 110°C twice within 24 hours.
  • A3 Compressor temperature: Follow the same refrigerant-cycle checks using the compressor thermistor. The manual identifies protection when compressor temperature reaches approximately 108°C twice within 24 hours.

4. Troubleshooting when there is no error code

SymptomPrimary checks
Indoor unit – no powerBreaker, removed/open cable, voltage drop/noise, AC 198–264 V supply at outdoor L1–L2, filter PCB fuse and varistor, filter PCB.
Outdoor unit – no powerBreaker/cabling, voltage drop/noise, AC 198–264 V supply, main PCB fuse, active filter module, main PCB.
No operation – power is ONIndoor/outdoor installation condition, correct indoor model/remote compatibility, communication wiring, external voltage/noise, remote controller and controller PCB.
No cooling / no heatingIndoor fan and filters, blocked airflow, heat exchanger, outdoor operation, outdoor airflow, valve open, capacity/room size, piping/communication, refrigerant cycle, strainer, EEV and compressor.
Abnormal noiseIndoor/outdoor mounting, vibration, fan guard, loose or damaged fan, piping contact noise and compressor noise.
Water leakingIndoor mounting/level, drain hose connections, drain trap, blocked drain hose, drain pump/fan and refrigerant gas pressure if water is spitting from the outlet.
Too warm / too coolBuilding insulation function setting, selected temperature-sensing location, remote temperature indication, Function 42/48 sensor selection, remote-controller location and temperature-correction function settings.

5. Key service test values

Component / testReference valueAction if abnormal
Outdoor supplyAC 198–264 V at L1–L2Investigate supply, connections and voltage-drop/noise causes.
Compressor windingApproximately 0.642 Ω ±8% at 20°C between phasesOpen/infinite or abnormal winding resistance indicates compressor fault.
EEV coil46 Ω ±4 Ω at 20°C for each specified winding pairReplace EEV coil if winding resistance is abnormal.
EEV PCB outputApproximately DC 12 V pulse/output check at specified connectorIf output is absent after wiring/coil checks, investigate main PCB.
Pressure sensor supplyDC 5 V at CN92 pins 1–3If 5 V supply is absent with sensor disconnected, investigate main PCB.
Pressure sensor characteristicApprox. 0.5 V at 0 MPa rising linearly to approx. 4.5 V at 5.0 MPaReplace sensor if output is inconsistent with applied pressure.
Outdoor fan PCB outputRed–Black: DC 260–400 V; White–Black: DC 15 ±1.5 VIf fan motor checks normal but PCB output is incorrect, investigate main PCB.
Fan motor short checkManual states below 300 kΩ indicates short-circuit conditionIndoor: replace fan motor and controller PCB. Outdoor: replace fan motor and main PCB.

6. Main PCB replacement caution

Important: The service manual warns that if the outdoor main PCB is replaced without completing the required service-level / check-run procedure, normal operation may not be possible. After replacement, perform CHECK RUN, review the result and correct any detected terminal/wiring mismatch before returning the system to service.

Source: LBLA36/45 Multi Troubleshooting manual. Use the applicable installation and service manual for the exact model and production revision before replacing components.

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