General Assist Technical Reference
VRF Commissioning Request
Requirements, lead time and documentation for commissioning bookings
For customers and internal teams arranging VRF commissioning support
Key requirement: VRF commissioning requirements should be discussed with the customer proactively and as early as possible in the sales and project process.
Minimum notice: Commissioning teams require at least two weeks' notice to arrange technician attendance. Booking availability remains subject to the relevant field coordinator or supervisor.
1. Commissioning requirements
VRF commissioning procedures are required to be understood and followed for VRF sales. Teams dealing with customers purchasing VRF equipment should be familiar with the commissioning process and communicate the requirements early.
| Requirement | What is required |
|---|---|
| Early discussion | Commissioning requirements should be discussed proactively with the customer before the requested commissioning date. |
| Booking lead time | Allow a minimum of two weeks' notice for the commissioning team to arrange technician attendance. |
| Internal coordination | Coordinate the requested commissioning date with the relevant field coordinator or supervisor. |
| Documentation | All relevant commissioning documents must be attached and signed before attendance can be confirmed. |
2. Booking process
- Discuss commissioning early. Confirm with the customer that commissioning is required and explain the documentation and lead-time requirements.
- Establish the proposed date. Allow sufficient time for completion of installation and pre-commissioning requirements.
- Contact the field team. Check the proposed date with the relevant field coordinator or supervisor.
- Submit the complete request. Provide all relevant commissioning forms and supporting information.
- Ensure forms are signed. The commissioning team will not attend without the required signed documentation.
Do not leave commissioning arrangements until the end of the project. A late or incomplete request may prevent a technician from being available on the required date.
3. Required documentation
Before submitting the commissioning request, confirm that all relevant items have been completed, attached and signed. Incomplete documentation can delay acceptance of the booking.
Documentation standard
- Attach all relevant commissioning forms.
- Ensure required signatures have been completed.
- Provide the requested commissioning date with at least two weeks' notice.
- Confirm the request has been coordinated with the relevant field coordinator or supervisor.
4. Quick submission checklist
| ☐ | Commissioning requirements have been discussed with the customer. |
| ☐ | At least two weeks' notice has been allowed. |
| ☐ | The proposed date has been discussed with the relevant field coordinator or supervisor. |
| ☐ | All relevant commissioning forms are attached. |
| ☐ | All required forms have been signed. |
Summary: Discuss VRF commissioning early, allow at least two weeks for technician scheduling, coordinate with the field team, and submit all required signed documentation before attendance.
General Assist technical reference — VRF commissioning request process.