ARTG45LHTA - Error A1 and Heat Exchanger Refrigerant Leak

This article summarises the quality assurance investigation into an ARTG45LHTA indoor unit that displayed Error A1 and was found to have refrigerant leakage from the heat exchanger.

Issue Summary
  • Product: ARTG45LHTA
  • Quantity: 1 unit
  • Serial number: T001890
  • Reported fault: Error A1
  • Additional finding: Oil staining / trace of refrigerant oil at the heat exchanger
  • Field pressure test: 3.5 MPa
  • Leaks identified during field testing: 3 locations

Problem Description

Error A1 was reported on the ARTG45LHTA. During inspection, the technician identified traces of oil around the heat exchanger, indicating a possible refrigerant leak.

FG Australia carried out a pressure test at 3.5 MPa. Leak detection identified refrigerant leakage at three locations.

Factory Investigation

1. Factory Leak Test Process

The factory manufacturing test process was reviewed.

  • The heat exchanger is charged with helium gas to 1.2 MPa.
  • A leak detector is then used to inspect the assembly.
  • The factory concluded that leakage of the type found on the returned sample would be detectable by the normal factory testing process.

2. Sink Test on Sample Unit

FGL carried out a sink test using the sample unit after charging it with helium gas to 1.2 MPa.

Sink Test Result
  • Number of leaks identified: 5
  • Leak location: Straight piping sections of the heat exchanger hairpins
  • Visual finding: Black discolouration was present on the exterior of the hairpin tubing at the leak locations

Factory Cause Assessment

The factory considered that the leakage was most likely caused by external corrosion of the heat exchanger tubing.

  • Corrosion appeared to have progressed from the outside of the hairpin tubing.
  • The corrosion eventually penetrated the metal and created refrigerant leakage.
  • The factory considered the installation / usage environment as a possible contributing factor.
Cause not confirmed: No unusual environmental condition was identified at the installation site. Because of this, the factory was unable to determine the specific cause of the corrosion.

Investigation Findings

CheckFinding
Field pressure test3 leaks identified at 3.5 MPa
Factory helium sink test5 leaks identified at 1.2 MPa
Leak locationStraight sections of heat exchanger hairpin tubing
Visual conditionBlack discolouration around the leaking hairpins
Likely mechanismExternal metal corrosion progressing through the tubing wall
Confirmed root causeNot determined

Service Guidance

If a similar heat exchanger leak is found on an ARTG45LHTA:

  1. Record the unit model and serial number.
  2. Inspect the heat exchanger for oil staining or visible discolouration.
  3. Carry out leak testing using the approved service procedure.
  4. Record the exact leak location, including whether it is on a straight hairpin section, bend, joint or brazed connection.
  5. Photograph any blackening, corrosion, staining or other surface deterioration around the leak.
  6. Record details of the installation environment, including any possible exposure to corrosive contaminants.
  7. If multiple hairpin leaks or unusual corrosion are found, escalate the case with photos and site environment information.

Information Required for Similar Cases

The factory requested that any similar future cases be reported with detailed information about the installation environment.

  • Indoor unit location and application
  • Presence of chemicals, cleaning products or airborne contaminants
  • Coastal or salt-air exposure where relevant
  • High humidity or condensation conditions
  • Nearby industrial processes
  • Photos of the heat exchanger and leak locations
  • Exact number and position of leaks
Technical summary: The returned ARTG45LHTA heat exchanger had multiple leaks in the straight sections of the hairpin tubing, with black external discolouration at the leak points. The factory considered external corrosion the likely failure mechanism but could not identify why the corrosion occurred at this installation.