ARTG45LHTA - Distributor Freezing Due to Foreign Contamination

This article summarises a factory quality investigation into ARTG45LHTA indoor units where freezing occurred at the refrigerant distributor. Inspection found foreign material inside the distributor, identified as insulation material.

Key finding: Foreign insulation material was found inside the distributor. The material could restrict refrigerant flow and cause localised freezing at the distributor.

Applies To

ProductARTG45LHTA
Reported quantity2 units
Known serial numberT008921
Reported faultFreezing at refrigerant distributor

Problem Detail

  • Freezing was reported at the indoor unit refrigerant distributor.
  • The attending technician found foreign contamination inside the distributor.
  • Two units were reported, including serial number T008921. The second serial number was not recorded in the source report.

Analysis Result

Returned Part Analysis

  • The foreign material found inside the distributor was identified as insulation material.
  • A similar issue had previously been reported in the Australian market under reference GS13-224.
  • In the previous case, the foreign contamination was also identified as insulation material.
  • The exact mechanism by which the insulation entered the distributor was not confirmed in the earlier investigation.
  • A process-validation countermeasure had already been introduced from 27 December 2013.
  • The affected ARTG45LHTA unit in this report had been manufactured before that countermeasure was implemented.
Important: The contamination found in this case was the same type of insulation material identified in the earlier Australian-market case.

Distributor Manufacturer Investigation

The distributor manufacturing process at OKAYAMA was reviewed.

  • The distributor manufacturer does not use the insulation material identified as the contamination.
  • The distributor was confirmed as being manufactured in accordance with the applicable production standards.

FGT Manufacturing Record Review

  • No repair history was recorded for the affected product.
  • The indoor heat exchanger assembly manufacturing process was reviewed to identify where foreign material could potentially enter the refrigerant circuit.

Heat Exchanger Manufacturing Process

StepManufacturing Process
1Fit coupling pipe assembly
2Weld coupling pipe assembly
3Fit distributor assembly
4Weld distributor assembly
5Remove flare nut and fit coupler
6Vacuuming
7Charge helium gas at 1.2 ± 0.2 MPa
8Leak check
9Confirm residual pressure using helium gas
10Apply INS (PIPE) B / 14B
11Apply Seal (PIPE) A / B
12Remove coupler
13Check for foreign contamination
14Visual inspection
15Fit flare nut at 70 ± 10 kgf.cm

Suspected Entry Point

The source report notes that Seal (PIPE) A / B is made from the same material as the foreign contamination. However, this material was considered too large to be inserted through the half union in its normal form.

Factory speculation: The most likely point where the foreign material could have entered the refrigerant circuit was at the half union during the FGT manufacturing process. The contamination may then have moved through the refrigerant circuit and lodged in the distributor.

The source report presents this as a possible cause; it does not confirm exactly how the insulation material entered the system.

Factory Countermeasure

  • A dedicated foreign-contamination check was added to the process validation.
  • This process was implemented from 27 December 2013.
  • The affected unit in this report had been manufactured before implementation of this countermeasure.

Product Action

Product StatusAction
Already installed productTake corrective action at the individual site if the problem occurs.
Stock productNo specific action. The factory considered recurrence unlikely.
Manufactured productFactory countermeasure already implemented.

Service Guidance

  • If an ARTG45LHTA shows localised freezing at the distributor, consider a restriction within the distributor or refrigerant circuit.
  • Where practical, inspect for evidence of foreign material or insulation contamination.
  • Do not assume the symptom is caused only by refrigerant charge, airflow or an EEV issue; internal contamination is a documented possible cause on units manufactured before the countermeasure.
  • If contamination is confirmed, affected components should be replaced and the refrigerant circuit checked for remaining foreign material before recommissioning.