AOTG18LVC - Bridge Rectifier Short Circuit and Dried Heat Paste

This article summarises the quality assurance investigation into an AOTG18LVC outdoor unit where the bridge rectifier was found short-circuited and the heat transfer paste had dried.

Issue Summary
  • Product: AOTG18LVC
  • Serial / reference: E004424
  • Manufacture date: 26 August 2010
  • Reported fault: Bridge rectifier short circuit
  • Additional finding: Heat transfer paste had dried
  • Operating history: Unit operated correctly for approximately 3 years before failure

Problem Description

The affected AOTG18LVC had operated normally for approximately three years before failure. Investigation found that the bridge rectifier had short-circuited and the thermal transfer paste associated with the power component mounting had dried.

Similar Cases Identified in Japan

The factory advised that similar failures had previously occurred in Japan.

ItemDetails
ModelsAO-A250, AO-A220, AO-A360, AO-A22W, AO-J22W
Number of reported cases5

Factory Cause Assessment

The Japanese investigation identified several possible manufacturing causes associated with the installation and tightening of the IPM / power component assembly.

1. Final Tightening May Have Been Missed

  • The IPM mounting process used two stages: temporary tightening followed by final tightening.
  • Both operations were performed by the same worker.
  • The factory considered it possible that the final tightening step could occasionally have been missed.

2. Torque Variation of Motor Screwdriver

  • The motor screwdriver used for the IPM mounting process was also used for other screw-tightening processes.
  • This created the possibility of variation in the tool's torque setting.

3. Screw May Have Been Tightened at an Angle

  • The application of thermal grease could allow the mounting screw to enter or tighten at an angle.
  • An incorrectly seated or insufficiently tightened component could reduce effective thermal transfer between the power component and heat sink.
Factory assessment: FGL considered the AOTG18LVC failure likely to be the same type of issue previously identified in the Japanese cases.

Factory Corrective Actions

Corrective ActionImplementation
Temporary tightening and final tightening were separated into different manufacturing process steps.24 March 2011
A dedicated motor screwdriver was assigned specifically to the IPM screw-tightening process.Implemented as part of the corrective action
A cover was fitted to prevent workers from changing the screwdriver torque setting.Implemented as part of the corrective action
Periodic inspection of the motor screwdriver was introduced.Implemented as part of the corrective action
Work instructions were introduced to check for angled screw installation and missed screw tightening.7 April 2011

Action for Existing Product

  • Already installed product: Rectify on a case-by-case basis if the problem occurs.
  • Stock product: No blanket corrective action was specified in the original report.
  • Current production: Manufacturing corrective measures had already been implemented.

Service Guidance

If a similar bridge rectifier or power-module failure is found on an AOTG18LVC:

  1. Isolate the unit and verify that all high-voltage capacitors are safely discharged before working on the inverter circuit.
  2. Inspect the bridge rectifier / power module for evidence of short circuit, overheating or physical damage.
  3. Inspect the heat sink interface and thermal paste condition.
  4. Check that mounting screws are present, correctly seated and not visibly angled.
  5. Inspect the mounting surface for evidence of poor contact between the power component and heat sink.
  6. Where component replacement is required, apply the correct thermal compound and tightening procedure specified for the replacement part.
  7. After repair, complete the applicable inverter and power-circuit checks before returning the unit to service.
Technical summary: The original QA investigation linked this failure to a known manufacturing risk involving IPM / power-component mounting and tightening. The factory subsequently separated tightening stages, dedicated and controlled the torque tool, introduced periodic tool inspection, and added checks for angled or missed screw tightening.